Paying Service Charges

How do I pay my service charges?

There are a number of different ways you can pay your invoice:

• By Direct Debit  (click on link, this opens as a pdf, and save a copy  to your pc)

• By credit or debit card on the LBHF website, via a secure link, go to the online payments page

• By credit of debit card via the telephone – You can now pay over the telephone using Switch/Delta/Visa/Mastercard. Simply dial 020 8753 1930 to take advantage of our fully automated debit/credit card facility which is available 24 hours a day, 7 days a week.

• At a bank - Payment can be made at any bank using the payment slip at the bottom of your invoice.  Cheques should be made payable to 'LBHF'. Note: it may take up to 10 days for these payments to credit your account. Payment may be made at any branch of Nat West without charge. A small charge may be made at other banks. Please ensure that your name, address, account reference and invoice number are written clearly on the back of the cheque.

• At our cashier’s office – Payments can be made from Monday to Friday between 8.45am and 5.00pm at: 1st Floor, Hammersmith Town Hall Extension, King Street, W6 9JU

• By post - Cheques should be crossed and made payable to 'LBHF' and sent to LBH&F, Cashiers Office, P.O. Box 1453, London W6 9UU. Please ensure that your name, address, account reference and invoice number are written clearly on the back of the cheque.

For further payment options for Major Works please click here to view a leaflet with more information on this.

What if I am having problems paying?

Contact your Service Charge Co-ordinator immediately by email @: service.charges@hfhomes.org.uk

or telephone 0800 840 4501, they can advise you what to do next. See also Debt Management.